Refund Policy
Last updated: November 2025
14-Day Money-Back Guarantee
We want you to be completely satisfied with Frugalist.Club. That's why we offer a 14-day money-back guarantee on all Pro subscriptions.
If you upgrade to Pro and aren't satisfied with the service, you can request a full refund within 14 days of your purchase—no questions asked.
How to Request a Refund
To request a refund within the 14-day window:
- Email us at support@frugalist.club
- Include your account email and subscription details
- We'll process your refund within 5-7 business days
After 14 Days
After the 14-day window, all sales are final and non-refundable. However, you can cancel your subscription at any time from your account dashboard, and you'll retain access until the end of your current billing period.
When you cancel, we'll ask for optional feedback about your experience. This helps us improve Frugalist.Club for everyone. Your feedback is voluntary and won't delay or prevent cancellation.
Try Before You Buy
We encourage you to try our free tier first.
Our free plan includes unlimited access to the Trinity Study Retirement Planner with heatmap visualization and scenario analysis. This lets you experience Frugalist.Club before committing to a paid subscription.
Annual Subscriptions
The 14-day money-back guarantee applies to both monthly and annual subscriptions. If you purchase an annual plan and request a refund within 14 days, you'll receive a full refund of the annual payment.
Questions?
If you have questions about our refund policy, please contact us at support@frugalist.club
Our Commitment: We're building Frugalist.Club for the long term. We want happy, satisfied users—not trapped customers. If the service isn't right for you, we'd rather give you a refund than keep your money.
Help Us Improve: When users cancel or request refunds, we ask for optional feedback. Your insights help us build a better product for everyone. It's not a barrier—just an opportunity to help us grow.